We are here to help your
Change is not always painful. However, it is often the resistance to
change that causes business owners distress.. We coach you through
the resistance. We customize a strategy that encompasses your core
strengths, best customer profiles, analytics, available assets and more.
Change is only important if staying where you are is not an acceptable
option. Growth is almost always based on change.
We help you define a winning strategy with the right combination of intelligence gathering, current state analysis, sales and marketing integration as well as necessary automation. We then help you create an action plan that allows you to execute the agreed upon strategy.
Our belief is that the true goal of marketing and sales is to develop actionable and repeatable strategies and deploy those strategies through the right marketing channels while being patient with the results. Too many sound strategies have been sidetracked by early knee jerk reactions.
Another essential aspect of this goal- oriented structure is the inclusion of your sales team in the process. How they deliver the agreed upon messaging when they are on the phone or in front of customers and prospects is vital to the success of the overall strategic plan.
If you have the right strategy the next step could be hiring or retraining your salespeople. We help recruit, hire, deploy and coach salespeople. Talent is expensive and vital to the overall success of your business. We have many years of experience in hiring and training both inside and outside salespeople. There are some very important steps in this process that are overlooked. We can guide you through this difficult task.
We believe that if you truly want to help someone you must find authentic empathy for the current state of their business. Though technology is vital, we emphasize human inter-action and building trust through face to face dialog as the starting point for doing business together. We cannot help your business if we do not understand you and your approach to running your business. We also cannot help you grow if we do not understand what is standing in the way of that growth.
Sherpa Customer Service
Solutions Based, Honest, Empathetic, Responsive, Passionate and Appreciative.
what our clients are saying
“Matt consulted with our team of non-salespeople and gave us solid skills so that we could actively participate in sales situations. The training was focused and insightful and most important it was easy to put into practice.”
“We wanted to grow our business but we needed a place to start and Matt got us thinking in some new ways and we got a CRM tool that we all started to use and we started using the sales skills Matt was showing us and we also dug into the Sherpa ideas and it’s been really positive.”
If you have a strong desire to grow your business and you need some help getting through some of the anxieties associated with change, I recommend a free consultation that we assure you will be a solid investment whether you do business with us or not. We are very flexible because we understand that running a business is never a nine to five job. We are available evenings and weekends as well as early weekday mornings. We’d love to help you dig in and grow!